- Timbl broadband connection not installed Open
I am tired of contacting customer care for the installation and sent mails as well but no response received till now.
This completely frustrating for getting a new connection that I never faced. It’s been a week that the request for a new connection made along with payment and documents submission. Every time when I call customer care rude response received from them. When I requested I was being informed that the process will be completed in ** hrs by Prachi and then I again followed up with you guys you said it will take * days then followed by * days. Mr Shaan, Rahul said by today evening before * pm it will be installed and activated and now Sartaj Singh that tomorrow **-** it will be activated. I want to know why you people make fake promises if you are unable to fulfil it. If you can’t service your customer close your service provider and terminate executives those ruin the business. This is the reason Timbl doesn’t have reputation and recognition in the market. If you can’t provide the connection refund with my money. There are multiple better service providers in the market that can be referred to.
Customer id: *******
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
I made a payment of Rs. ****/- for six month of Timbl Wifi connecti on on **-**-****. But, till date my connection did not started. Despite several follow ups they are only giving fake hope that today it will be done or tomorrow it will be done...
Aug 24, 2019 by Mohit Kumar Agrawal
i activated my internet connection on *nd Aug, for a **mbps plan. once plan got activated, i was not getting satisfactory speeds. internet connection was stop working after every **-** minutes. from *nd august till today, i am calling them on d...
Aug 18, 2019 by sandeep gautam
I asked timbl customer to install router in my home I was old customer so I have my old I'd. First sales team asked me that this is will not work and need new I'd so he made my new I'd but then after * days I got call that now service temporary...
Aug 18, 2019 by Premanshu Shekhar
I have paid Rs. *** on ** June **** for the installation of Timbl wifi services but it's been more than * weeks. Nobody comes to get it installed. I have called so many times in customer care but nobody was capable enough to even speak and no s...
Jun 26, 2019 by Sachin
Timbl ISP in Gurgaon is providing pathetic support. Low Bandwidth & toggling Internet connectivity are regular issues. After raising complaints they fakely resolve the complaints and many times don’t reopen the tickets. Multiple times I have...
May 24, 2019 by Vivek