Yatra.com
- Tickets not booked Closed
saurabh limaye filed this complaint against Yatra.com on Oct 22, 2019
I had bokoed international flight with Yatra.com almost ** days in advance to travel with my family including my * year old son.
Since the day I booked every day I received a mail telling me that flight has been rescheduled, with old and new flight details, which happened to be same.
Then one day, I received a mail that one of the connecting flight is cancelled, and they will provide me only remaining tickets. When I escalated, it got sorted, and got the same ticket.
About * days prior to the flight, I received another mail saying, One of the connecting flight is cancelled, and my flight got rescheduled. It had long lay over of ** hours.
I asked for full refund, which was outrightly declined.
I asked for accomodation at the airport, and they kept on telilng me that they will check and confirm. Eventually * hours before the flight they told me that ticket is not available even in the alternate option provided and still they won't refund.
Every time I called, new person picked up the call, and told me they will call back..but nothing happened.
It wasted my entire day, and was indeed a mental torture.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Yatra.com
Resolved
Frustrated? File a Complaint
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
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