- Ticket refund not received Closed
In February, I have booked a return flight from Dubai to Kochi dated March **th for myself and my family. But on March *th, due to the COVID** lockdown situation, I had requested a full cancellation of the ticket just before the lockdown was announced. They have agreed on a refund deducting the charges. But until now I haven't received any refund. My emails and calls to customer care don't get answered even after five months. Please help me with this.
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