PayTM
- Ticket Fraud Open
Afaque Ahmad filed this complaint against PayTM on Mar 13, 2020
I have booked tickets for round trip from Delhi to Ranchi and Ranchi to Delhi of GoAir flight via paytm but later I choose to cancel two tickets out of three tickets from Delhi to Ranchi. I selected the name person to cancel the ticket. Paytm showed me that market persons ticket has been cancelled.
Few hours later I got a mail from goAir that all of my booked ticket has been cancelled.
First Paytm support team claimed that I can travel with the ticket they have sent me after cancellation of two person.
But when I talked to GoAir support they said that all the tickets has been cancelled by Paytm and can't travel with the ticket the have provided you.
When I talked to Paytm support again they said sorry all of your ticket has been cancelled while Paytm app was still showing tickets as confirmed. When asked for asked for arraignment for other ticket they denied to give any. It was solid loss of my Rs *****. Loss of Rs***** as ticket price and Rs ***** because of loosing very important deal.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
PayTM
Resolved
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