Vodafone India
- The Recharge showed successful but was not provided by the company Open
BIJOYA BAGCHI filed this complaint against Vodafone India on Feb 21, 2020
I have recharged via paytm on my Vodafone number ********** for rupees **. I got the message that recharge is successful and it gives me *.* paise per second on all local/national calls for ** days. But I was not being able to call anyone and then I called on Vodafone's customer care services. But they were telling me that the service I recharged was only for validity. They were not going give me any balance to call. I told them that then they should refund my money back. But they said it is not possible. But the message they send showed that I have main balance to call not only for validity. This is ridiculous and I really feel cheated.
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1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Vodafone India
Resolved
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MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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