- The product received is different from the product mentioned Open
I bought a pack of led bulbs from pepperfry on **th January. The title of the product page says it's warm white/ yellow, which means that the spectrum is ****-****k and the bulb glows yellow and the product I received is ****k bulb, which is cool daylight. I tried talking to the customer care executive and she says that the product page describes that it can come in multiple colours, warm white or yellow, whereas warm white and yellow are the same thing and are completely different from cool daylight, which I received. I mentioned this to her and asked her to google it if she chooses to and she said that what Google says doesn't matter to them. This is completely unacceptable. The product description is wrong and I was misled into believing I was buying a product whereas it was a different product. And now the customer care executive is creating her own version of reality. She just kept saying that I won't believe her anyway and then cut the call. Just because you say that warm white is ****k, it doesn't become so. Warm white is ****-****k and ****k is cool daylight. They are different. Although the amount is not much the principle of the matter irritates me to no end. They shouldn't be allowed to make up their own facts and reality. I want to return the product
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I ordered a hob from pepperfry. The assured delivery date was the **th of June. But still not delivered as of *st July. I'm on the phone daily with Gati and Pepperfry since **th June. The product value is **k. I have also lost **k in construct...
Jul 01, 2019 by Akhila kumarswamy
Provided wrong information on the product description, when requested for an exchange they are not ready to take the request. The actual dimension of a King size mattress is ***** minimum. Pepperfry has mentioned ***** as King size which is act...
Apr 17, 2019 by Divya P
We have recently moved to our new house. We order a few items from Pepperfry. Unfortunately, I have got low-quality product from Pepperfry due to which we are getting skin allergy and bad smell. We are unable to stay at the house....
Apr 05, 2019 by Harish V A
Mistakenly I and my wife ordered "Libra Two Door Shoe Rack in Walnut Finish" from PerpperFry.com, I wanted to cancel one item but they are not ready to help me. Why can't I cancel here they know my issue is genuine but still they are not helpi...
Mar 01, 2019 by PRAVEEN
Pepperfry has not delivered the product. Today is **th Feb, which is already passed the delivery timeline (*th Feb - **th Feb) they had given at the time of purchase, neither are they refunding. They are also not giving any clear information bu...
Feb 26, 2019 by Dhaneshwari K