Flipkart
- The fake product was delivered by the Flipkart Closed
thomas parackathottiyil filed this complaint against Flipkart on Jul 17, 2020
I decided to purchase a hp laptop through fliphart and i placed my order on **th june ****. The company delivered the item o*n **th June ****. I purchased the laptop for my children in view of online classes. It was very urgent and i was in financial crisis. But due to my children's education i decided to buy from flipkart and due to pandemic i was not able to move out. Hence i thought of purchasing through flipkart as they have home delivery in my area. after the delivery of the system, may be after few days(*days) i noticed that the system was not functioning and battery was not getting charged. i approached a technician and he said that the product is fake and you have to return to the company and i requested the flipkart to return and refund the item . They have accepted first and after a week or more they rejected the refund request. Then i approached the Hp company after processing my request. they verified that product is sold in **** and on site warranty got expired. They told me to approach the flipkart and reported that it is their mistake. I did not get any positive response from the flipkart. i am mentally disturbed and financially burderned and my children can not attend the class. the location of this case is near karuvachal. ******
chanokund, taliparamba via, kannur (DT), kerala thadikkadavu, karunapuram, st. jude church, karunapuram Pariyaram - ******, Kerala
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** SuperCoins
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HP **-r***TU Notebook (*th Gen Ci*/ *GB/...
Seller:
RetailNet
₹**,***
?
Ordered
Delivered
Return Rejected
Cancelled on Jul ** as issue resolved by troubleshooting
Delivered on Jun **
RATE & REVIEW PRODUCT
Dear sir. I am very sad to inform you that the service that you had done to me was very bad. You really cheated me by giving the fake and useless Hp laptop which has warranty expired and you were not even ready to give reason for the refund rejection. I had great appreciation for the flipkart services and I was a customer for long time. But this service is quite unsatisfactory. I constantly approach to get justice for my request. Please do respond for this mail and clear the issue as early as possible. Hope to obtain justice from your part. I remain.
Sent from Mail for Windows **
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Resolution Demanded:
Refund / Credit for purchase
Flipkart
Resolved
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