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oyo rooms mumbai

 - Terrible room service Open

Prashanth udayar filed this complaint against oyo rooms mumbai on Jun 23, 2020

This was our worst experience with oyo. Staff is terrific I couldn’t imagine someone could be this rude with their customers. I will never ever recommend this hotel. They allotted us a room which was in a worst condition something was coming out from ground and stinking very bad, mosquitoes and flies in the room. Then i asked we cannot stay here in this room, they then gave us a room and said we dont have any other room you need to adjust. I mean they have posted some different pictures but in actual they are something different. That room had cockroaches when asked for the spray they said we dont have. Bathroom was soo horrible, bedsheets had stains ,furniture were not clean, kitchen had *-* big rats and was stinking horrible, corridor was not clean , mid night there was no water supply, no water for drinking, did not provide breakfast.
I was terrified looking at the condition of the hotel. Please look at the attached images.

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oyo rooms mumbai

4 Total Complaints
1 Total
Resolved
25.00% Consumer Satisfaction

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Related Complaints

oyo rooms mumbai - OYO room invoice issue Closed

hi i booked hotel oyo room fleship at nashik MH, but i didnt get my invoice after calling *-* times coustmer care and twitter fianally i got the invoice which was wrong i also reply that invoice is worong pls send me the right invoice but still...

Sep 10, 2019 by Bharat singh mourya

oyo rooms mumbai - Cheated and harassed by Oyo team Open

They gave me room which is used by hotel staff and labours and after raising concern with Oyo support it's not got resolved I had to forcefully vacate the room because my family was suffering and paid the room charges...

Sep 14, 2019 by Prashant singh

oyo rooms mumbai - Not fullfilled the commitments by oyo rooms Open

**Dead sir/madam This is in regards to (oyo rooms).i am joel gad staying in (hotel Praveen international)OYO ***** Opposite vithalwadi station.i have checked in the hotel on **.*.**** till **.*.****.(booking id YFIS****)i wanted to extend...

Aug 20, 2019 by Joel gad

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