- Terms changed after purchase of subscription Closed
Yesterday I purchased the Swiggy Super subscription. The purchase screen mentioned free delivery and all with minimum order of *** and I received an email which confirmed the same.
Today when I tried to order something for ***-ish rupees, it said the minimum order amount must be *** for free delivery.
When I asked about this on the chat help and attached the screenshots, they beat around the bush a bunch of times and then said that:
"The terms and conditions can be changed of the coupon at any point in time".
While also stating that:
"we do not have an option to change the limit once the Subscription is purchased".
What kind of stupidity is this? In what world can you unilaterally change the terms and conditions of a sale after taking the customer's money?
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
We ordered fruits from swiggy from local vendor shop name : veggies.com Fruits and vegetables We ordered at **/**/**** at *.** pm They notify ordered confirmed but they don't send any notify or call futher at *.** they told order is cancel...
Jul 27, 2020 by Karthikeyan Chandramohan
I ordered fruits and vegetables from Swiggy worth INR ****. I recieved only items worth INR ***. I did not receive INR *** worth of items at all. When I contacted customer support, they said they can only refund INR *** amount of money as per p...
Jul 13, 2020 by Mahima Maheshwari
I did not cancel the order, swiggy cancelled the order and not refunding my money, I called the delivery boy at **:**am, the order got cancelled at **:**am....
Jul 05, 2020 by Rohan
When I have complained about the food spilled with pictures they said they will solve it with in */* hours..I had complained about it on ** th June till now they have not refund my money nothing they are doing.....
Jun 30, 2020 by Ravinder kaur
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai