Hathaway
- Subscription auto renewed with base Karnataka FTA Closed
Nayeem Pathan filed this complaint against Hathaway on Jan 10, 2020
I had subscribed on **th Nov **** which expired on **th Dec ****. Since I was going out of station from Bangalore I chose not to subscribe after expiration date. When I came back and sat to renew my subscription on *st Jan ****, I saw that base pack "Karnataka FTA" is auto renewed with my wallet balance of *** and has expiry on **th Jan ****. When I raised complaint for refund on this, the complaint is resolved and resolution says that hathway can refund on pro-rate basis, but when I further argued they took new complaint but even then did not get any refund. My contention is that, since pack was auto renewed by hathway system, I should get full refund. Here with this I have attached, Payment History, Call records with hathway cc. Requesting to get full refund of Rs. ***
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Hathaway
Resolved
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