ACT Broadband
- Struggling with ACT Broadband for customer service No resolution Open
Himanshu Singh filed this complaint against ACT Broadband on Jun 22, 2020
I filed my first complaint on June * for internet connectivity issue and the same service request has been closed without resolving the issue. Till June **. I have raised complaints almost close to * times through APP, Customer Care, email. I have escalated the issue to Nodal officer and even appellate panel but except there standard email response I didn't get any resolution for my service. The service engineer visited my location on June ** and said only the installation team will be able to resolve the issue. It's been * days (June **) no one from the installation team visited my apartment when I spoke to the customer care representative he was begging to give another ** hours to resolve which is also not honored. From the past * weeks since June *, I am struggling with internet connectivity issues. Along with me, there are * more residents who have raised complaints about the same issue and no one bothers resolve the issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
ACT Broadband
Resolved
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