Swiggy
- Stale food and different than ordered Closed
Anurag Raj filed this complaint against Swiggy on Feb 22, 2019
I ordered mutton Biryani from a restaurant through swiggy. However, it didn't appear to be containing mutton pieces and moreover, the pieces were stale and cold inside a hot biryani.
I complained to the swiggy customer care but they refused to provide me with the refund or reorder. Also, they said there's no point in claiming any refund as they do not have such provisions, the most they can do is to complain about the restaurant about the food quality. I asked them to let me talk to a senior executive but he refused to say they were busy.
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Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
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