Ferns and Petals
- Spoiled product Closed
Achudhan M filed this complaint against Ferns and Petals on Jun 03, 2021
placed an order for a flower basket on **nd May to be delivered on **rd May (No lockdown on that day) . My order was accepted , I received an SMS on **rd *:** PM that my order is out for delivery. Then at *:** PM I received a message that my order has been delivered. To my shock it was never delivered. I spoke the customer support but got only a standard rhetoric reply that the inconvenience is regretted, and they will resolve the issue with the delivery partner.
The next day, **th May around **AM, a delivery man came to home and kept a shabby package at the door step and ran away without even informing what is he delivering.
It is pathetic to see that he has delivered my order in a very very bad condition
*. The item delivered was not the one I ordered
*. The flowers were already dead and dry
*.Instead of a card, my greeting was written on a piece of crumbled paper.
I would never ever do business with this company again
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Ferns and Petals
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
Related Complaints
Ferns and Petals - Package not Delivered Order ID Closed
I have being following with the customer care of Ferns and Petals for the passed *days since ** August ****. Regarding the delivery of Rakhi to Kuwait City. But later they said it needs to be collected from the customs and get clearing from * m...
Aug 25, 2023 by Rohaan Francis
I had placed an order with Ferns and Petals for same day delivery. The firm claims that they deliver orders on the same day, but that never happened. On the very next day the status of the order shows as Delivered(Note - The order is still not ...
Aug 22, 2023 by Shreya Mohapatra
Ferns and Petals - Item not delivered Closed
My order is not delivered and a false reason was stated that I am not available to receive order.. where as I made payment and was at home whole day.. when contacted customer care they assured it will be redelivered same day.. but they dint.. a...
Apr 13, 2023 by Radhika Bhat
Ferns and Petals - Amount debuted twice not credited Closed
I placed an order for a cake on December * , I tried for the payment thrice, it was declined by the company, it got successful fourth time, but my amount got debited twice out of * times. The company representative said it would be refunded i...
Dec 09, 2022 by Bhawna Behl
Ferns and Petals - Package not delieverd on time as promised while taking order Closed
I have placed an order on **th november **** and was promised to deliver the order on **th november as it was my daughters birthday but waiting from morning i got an update from bluedart that the parcel will be delivered on next working day, wh...
Nov 26, 2022 by dhaneshwar prasad