Sony
- Sony bravia klv screen goes black in only 3 years Open
abhijit chandrakant bire filed this complaint against Sony on Oct 09, 2019
We had bought SONY BRAVIA KLV-**R***C in March ****. we were told that we will not face any problem for the coming **yrs. but recently a week ago the TV screen goes totally black and also very suddenly. we filed the complaint to the customer care. Then we personally visit the sony showroom and after listening to our Compliant they said that since the display is not working we will have to pay ***** for the repairing of display. since we paid **k for the TV & now we have to pay ***** more for the repairing that too just in * yrs where as were told that we ll not face any trouble in coming **yrs.
this is an misleading to the customer for the product. we had many other companies to go for, but we chose Sony Bravia. i want an justified answer for this and a action to be taken for this or else I 'll go to consumer court for the same.
Compliant Number given By sony customer support: ********
-Abhijit C. Bire (Wardha ******)
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Sony
Resolved
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