Dutta Brothers Rynjah
- Sold defective product Open
Arwot Lang Syngkon filed this complaint against Dutta Brothers Rynjah on May 10, 2019
I had purchased a gift (Funskool Mini Doodle) from M/s Dutta Brothers, Rynjah, Shillong, for my niece on **.**.**** for her birthday on **.**.****. The gift was not tested in front of me and the sales lady had gift-wrapped the same without my physical inspection. When the gift was opened on **.**.****. It was found to be defective. On **.**.**** I approached the seller I was told that they had a ** hours return policy. I had explained to them that since it was a gift. It was not possible to envisage the problem beforehand. They had however refused to exchange the defective product.
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Resolution Demanded:
Replace / Fix problem
Dutta Brothers Rynjah
Resolved
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