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Excitel Braodband

 - Since installation its not working from day 1 Closed

urvashi thapa filed this complaint against Excitel Braodband on Sep 21, 2020

I installed *** mbps fibre broadband connection on ** September ****. It's been * days now and I have not used it cause of **mbps speed max and no one is resolving issue. I have been raising complaints on customer care but no help. I have paid for quarter in advance and when asked to cancel my connection within a week as no one is resolving issue. They simply denied. I am stuck badly neither getting my money back nor any services. Pathetic service provider and they must be legally challenged for being so unprofessional and doing frauds with customer.

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Excitel Braodband

14 Total Complaints
4 Total
Resolved
28.57% Consumer Satisfaction

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Related Complaints

Excitel Braodband - Internet Not Working at Night from last 4 Months Closed

From last * months I am continuously complaining about my internet not working at night after **:** PM but still after * months the issue has not been resolved. I have raised this concern almost everyday from last * months but nothing has happe...

Oct 13, 2020 by RUPESH SHARMA

Excitel Braodband - NO INTRENET Closed

I HAD TOOK A INTRENET CONNECTION FROM EXCITEL BROADBAND AT *** MBPS AND FROM DAY * THE SPEED IS JUST ** MBPS AND NO INTRENET FROM ** DAYS AND ACTION FROM THE CONSUMER CARE AND OFFICE AND I ALMOST CALLED *** TO THE CONSUMER CARE BUT NO RESPONCE...

Sep 24, 2020 by KVL NARASIMHARAO

Excitel Braodband - Router security not refunded Closed

Even after repeated reminders ,the company failed to pickup router and return my security deposit for same as per initial agreement , they kept giving excuses of lockdown ,staff etc even though new connections were being issued by them at same ...

Aug 12, 2020 by Rohit yadav

Excitel Braodband - Internet services Open

Got the excitel internet connection few months back and had a frequent disconnection problems for which many tickets have been raised and none of them have been resolved not less than *days of time. As we are completely relied on them due to th...

Feb 10, 2021 by Gouthampenugonda

Excitel Braodband - Internet Connection never never working Open

I'm a customer of Excitel broadband last * months. last * months I have facing continuous issues. Customer care koi response nahi krte. Online complaint register kro to Kabhi koi solution nahi milta.. last *-month se Abhi tak koi solution nah...

Jan 28, 2021 by Sarthak

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