- Short circuit and mini blast Closed
The issue that I have experienced was: short circuit and mini blast due to wrong wiring by Airtel engineers.
As per guidelines and rules broadband wiring should be done below the high voltage current wires, but in my case, Airtel has done wiring over the high voltage current wires, on **-Sep-**** at *:** PM broadband wire fell down on current and led to short circuit which caused a mini blast and damaged all these devices; splitter, modem, internet cabin on street and my CPU. I had experienced electrical shock with the short circuit and about loose my ear with the blast. Luckily my family was away from blast.
I came out of house and witnessed broadband wire was hanging on high voltage current wire and touching ground, immediately I took initiative and informed BESCOM to clear the wiring or else someone else would been into big trouble.
I have raised complaint on same day, ideally Airtel is supposed to fix the issue within ** hours, but they did not fix even after ** days because of their on-field executive was on leave and they do not have backup engineer to attend the issue.
My CPU is not working anymore due to short circuit, I need my CPU back or give me new CPU.
I'm lost ** business crucial working days due to internet issues.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
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