- Service not providing Closed
I have raised a request on **th of May **** for reinstallation on **st May ****. But we did not get any call from the technician. then again I have called to customer care to check the status on *nd June. they said request not raised then I ask them to raise new request. They said installation will be done in **Hrs. But even I did not get any from them and again I called on *th they said request closed wit the comments "customer not responding". But I did not get any call\ miscall alert from them. Again they raised new complaint and they asked me to hold for * working Hors. still the issue not resolved again I called them they said again issue will resolve by today * PM still I did not receive any call from technician. Now I called again to customer service they are asking me to hold till tomorrow after noon. how pathetic. unable to bear it
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
Damages for loss and agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Its observed frequently that all the free channels are being displayed as Signal not available and paid channels are displaying in disturbed manner. Every * - * months same issue comes and have to complaint their customer service and they make ...
Jun 15, 2020 by Prathibha Balakrishnan
Dera team I Manoj Kumar a very old customer with you . Now I am not happy with your call centre executives.I called up many times regarding set up box upgradation. they said after lock down they will provide a solution but some one of you...
Jun 07, 2020 by Manoj Kumar
I had issue in my videocon d*h setup box. So I call customer care. They sending engineer on **/**/****. & change setup box & charged *** rupees. But after ** days there was problem in changed set up box. I call the customer care. They sent ...
Aug 23, 2019 by Debashis behera
On **th Of August, I had recharged my Videocon DTH for Rs ***/-, on the same day I observed that Gemini channel is missing, I called the customer care and they informed me that they have recharged for HD services and only Gemini can be viewed i...
Aug 23, 2019 by Hemadri B
my videocon d*h set-up box was not workingon **th aug-****. I complained several time through costumer care.But till date it was not rectify....
Aug 21, 2019 by chandra sekhar sethy