- Service not provided Open
On date **-**-**** my new connection was installed and when the installation person performed I only had * Mbps speed (I had paid for a ** Mbps plan) with high latency. He told me it was due to maintenance and will be resolved within ** hrs. Then I faced the same next day so I called customer care and they also said it to be resolved in ** hrs. Now on date **-**-****, my problem is still ongoing. Calling to customer care isn't doing anything they just keep asking for more time.
Here is my service ticket for the first complaint - *-**********
Here is my service ticket for the second complaint - *-**********
Also, no call or followup from the company has been given whatsoever upon exceeding of the requested time period. They say that your issue has been resolved without doing anything.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I have a connection with id **********, The services by Tikona are worst they failed to provide a committed service. When i raised disconnection they said get your plan promoted to **MBPS and your problem will be solved. The problem became wor...
May 31, 2019 by Rohit Sharma
I decided to go for Tikona Broadband. The sales person told me that my plan will start only after the installation is over. I paid the fees on **th May ****. However the installation was done on **rd May ****. Now, they have started my plan fro...
May 28, 2019 by Sandesh Ramkrishna Sable
I have stopped my Tikona services and due to their improper bill generation and worst customer care services. But still they are targeting me for money and they are making pressure on me for legal actions....
May 06, 2019 by Saurabh Singh
This company has cheated me by not giving the internet connection promised by them for ** Mbps plan. They gave me much-reduced speed and now the connection is disconnected from * days. They are not providing a solution to that. Their policy say...
Apr 14, 2019 by Pratyaksha Pandey
Tikona Salesperson Mr Brajesh Sain told me that all the * smart Tv of your house will run on the speed of **mbps plan, but all Tv is not being run, whereas another company's engineer claimed that the smart TV will not work. Salesperson Mr Braje...
Mar 27, 2019 by Rajesh Kabra