- Service not provided Open
On date **-**-**** my new connection was installed and when the installation person performed I only had * Mbps speed (I had paid for a ** Mbps plan) with high latency. He told me it was due to maintenance and will be resolved within ** hrs. Then I faced the same next day so I called customer care and they also said it to be resolved in ** hrs. Now on date **-**-****, my problem is still ongoing. Calling to customer care isn't doing anything they just keep asking for more time.
Here is my service ticket for the first complaint - *-**********
Here is my service ticket for the second complaint - *-**********
Also, no call or followup from the company has been given whatsoever upon exceeding of the requested time period. They say that your issue has been resolved without doing anything.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
I register for tikona broadband in ** augest **** but i request them to cancel ** augest because one of my friend was using tikona broadband and he said there speed is slow and sometimes there server down for * to * days .So at that time my e...
Sep 06, 2019 by ABHISHEK SHAHI
It's been just two months that I have installed Tikona broadband service at my place and every alternate day without fail the internet gets disconnected automatically. Then comes the second worst nightmare which about raising a complaint which ...
Aug 14, 2019 by Arun Dasan
Dear all, I have taken a prepaid internet connectionfor * months after that i am not satisfied with service, so I called for deactivation. After that I am not using the service now someone called from Tikona your outstanding is Rs.*** for usin...
Jul 31, 2019 by Bhoopathy
I have a connection with id **********, The services by Tikona are worst they failed to provide a committed service. When i raised disconnection they said get your plan promoted to **MBPS and your problem will be solved. The problem became wor...
May 31, 2019 by Rohit Sharma
I decided to go for Tikona Broadband. The sales person told me that my plan will start only after the installation is over. I paid the fees on **th May ****. However the installation was done on **rd May ****. Now, they have started my plan fro...
May 28, 2019 by Sandesh Ramkrishna Sable