- Service not provided Closed
The new Trai guidelines were supposed to help Dth users choose their channels at their will but instead, my Dth provider i.e Airtel has made a mockery of it. As per Trai guidelines I made my pack before *st February **** but it was not activated and my previous package was still continuing.
Today on February *th they abruptly stopped my channels (even though I have required balance in my account) and started showing a handful of channels according to their wish. Even after repeatedly contacting their customer support (spoke to Gursimran and her senior Kaur), I was stranded and had to face the mental torture and even missed my office as I have been hooked on to this since early morning.
They(Customer care) kept on trying to deceive me by some vague statements and solutions and moreover I was asked to wait for * days with no service and no refund of payment for the service which I have already paid.
This is clear cheating and blatant unprofessionalism on the part of Airtel DTH and their customer care which have deprived me of my rightful service and harassment that was met out to me by ignoring my problem and leaving me with no options.
Are you brand?
Are you Lawyer?
Damages for loss and agony
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
I have recharged my airtel dth, but the account is not activated yet, money has been deducted from my bank account.. And also transaction history is not showing in my airtel app. ...
Aug 10, 2020 by Birendra kumar deka
Airtel DTH - Fraud recharged Closed
I have recharged my airtel dth account no.********** on the **/**/**** from my airtel app, when the details bills is shown it is shock to see that i have recharged as appears in the bill that the account no. Was different **********, i think th...
May 14, 2020 by Lammi tre Lyngdoh
Paid on May * , **** at *:** pm but recharge is not done till * may.....
May 05, 2020 by Thongam Sadananda Meitei
hi i have written to them lot of times and called there support but they just confirm about not be distirbed in future. sir please note i am not there customer but still bothering me as below Sent from Yahoo Mail on Android -...
May 03, 2020 by Hemant Khanvilkat
I have recharge today but i dnt see any channel ...
Apr 25, 2020 by Kulwinder