- Service not provided by service provider Open
I have been choosing my d*h plan for the last * hours. I have completed the process twice but my desire channels were not subscribed by the service provider. I have called customer care no twice. The first time I have been told that the package you have chosen doesn't have those channels. So the second time I had to choose individual channels still result was the same. So I again called customer care no this time Mr Raviraj have asked me to call after a half. In * hour I was too frustrated because calling customer care is waste of ** mins to connect a call to a representative. I refuse and demand I need to talk to team leader he refused by saying team leader is not available. I clearly ask him unless and until you solve my problem I am not going to disconnect my call. The fellow keeps me on hold till half an hour and then he disconnects my call. I am paying money for service still I am not getting it. It took me * days to wait for my holiday. They have spoiled my holiday still my work is not done.
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since last one week my problem not resolved. very day I am filling up still no response. ...
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