- Service not provided by service provider Open
I have been choosing my d*h plan for the last * hours. I have completed the process twice but my desire channels were not subscribed by the service provider. I have called customer care no twice. The first time I have been told that the package you have chosen doesn't have those channels. So the second time I had to choose individual channels still result was the same. So I again called customer care no this time Mr Raviraj have asked me to call after a half. In * hour I was too frustrated because calling customer care is waste of ** mins to connect a call to a representative. I refuse and demand I need to talk to team leader he refused by saying team leader is not available. I clearly ask him unless and until you solve my problem I am not going to disconnect my call. The fellow keeps me on hold till half an hour and then he disconnects my call. I am paying money for service still I am not getting it. It took me * days to wait for my holiday. They have spoiled my holiday still my work is not done.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Damages for loss and agony
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Its observed frequently that all the free channels are being displayed as Signal not available and paid channels are displaying in disturbed manner. Every * - * months same issue comes and have to complaint their customer service and they make ...
Jun 15, 2020 by Prathibha Balakrishnan
Dera team I Manoj Kumar a very old customer with you . Now I am not happy with your call centre executives.I called up many times regarding set up box upgradation. they said after lock down they will provide a solution but some one of you...
Jun 07, 2020 by Manoj Kumar
I had issue in my videocon d*h setup box. So I call customer care. They sending engineer on **/**/****. & change setup box & charged *** rupees. But after ** days there was problem in changed set up box. I call the customer care. They sent ...
Aug 23, 2019 by Debashis behera
On **th Of August, I had recharged my Videocon DTH for Rs ***/-, on the same day I observed that Gemini channel is missing, I called the customer care and they informed me that they have recharged for HD services and only Gemini can be viewed i...
Aug 23, 2019 by Hemadri B
my videocon d*h set-up box was not workingon **th aug-****. I complained several time through costumer care.But till date it was not rectify....
Aug 21, 2019 by chandra sekhar sethy