HINDWARE APPLIANCES
- SERVICE Not done Open
Nadimpalli Surya Chandra Chaitanya filed this complaint against HINDWARE APPLIANCES on Sep 10, 2020
I have purchased a Hindware ** L Storage Water Geyser from Flipkart on **-**-**** for my new home in visakhapatnam, Andhra Pradesh. Subsequently, in the first three months ,water started dripping through the geyser and upon my compliant, a service person came for inspection and soon after a wait of few days ,the tank was replaced. Again in November **** i faced the same problem and found that water is again dripping from the geyser. On November **** a technician visited my home and informed me that again we need to change the tank ,i asked him why this is happening so frequently, he said ,the geyser seems to be of inferior quality ,i will propose for a replacement of the geyser and he went off.
From that day until this point, i have been trying to reach HINDWARE through call center ,social media, Their district incharge, Their area manager, their regional manager.........but till this point nothing is done and my geyser is left as it is. I lost almost ** months in this process and i feel i have waited more than long enough.
I was fooled inbetween that they are going to give me another model of geyser at an escalated cost of ****/- ,when i asked why are you charging more than the price for which it is available online ,they said ,online Products will always be of Inferior Quality ,do not compare with Online Product and that also they count not fulfill.
I have been suffering a lot for the past ten months, I am fed up with them , i have been calling them ,chatting with their managers on whatsapp ,trying to reach them out on social media, and i am psychologically exhausted, i am almost in a state of Trauma., when i told them that i will complain in consumer forum ,the area manager Mr.Srinivas has told me "U do what ever u want" we know how to play with them............Please do justice to me. Service is a must for all products manufactured and in INDIA due to lack of huge compensations like in foreign countries ,these people are taking it easy.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
HINDWARE APPLIANCES
Resolved
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Red Apple Fashion
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