Lg Electronics India Pvt Ltd.
- Service not being provided Closed
Abhishek Sinha filed this complaint against Lg Electronics India Pvt Ltd. on May 02, 2022
I have opened complaint (RNP************) for refrigerator not cooling on April **,****. A so called engineer visited on **th and mentioned it needs gas charging and it will be done within * days. However after multiple calls a person visited on **th and then mentioned it's not gas problem but compressor is faulty, a compressor which was replaced only in Dec,**. He also mentioned there is fault in PCB and will take *-* days to get the parts and fix but till now there is no update. I called customer service and they are not giving any promise for resolution. A lady mentioned by May *th or **th and then disconnected when I asked the reason for delay. Why do they make such tall claims during sale of ** hr service when they take months to resolve
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony
Lg Electronics India Pvt Ltd.
Resolved
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