- Service charge issues Closed
I had called to d*h customer care person and I asked antena charges then they told me antena charges is *** (including technician charges) I did two times call to them and asked again how much I need to pay for new antena? They said only ₹ *** will charged. But after antena replaced videocon d*h is demanding ₹*** it's totally Redeculace because I paid technician charge Rs *** and they are asking to us do recharge of *** it's mean they are chared me Rs *** ,if that is real price of antena then why not they told before, why I pay for their employees mistake.
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Replace / Fix problem
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Its observed frequently that all the free channels are being displayed as Signal not available and paid channels are displaying in disturbed manner. Every * - * months same issue comes and have to complaint their customer service and they make ...
Jun 15, 2020 by Prathibha Balakrishnan
Dera team I Manoj Kumar a very old customer with you . Now I am not happy with your call centre executives.I called up many times regarding set up box upgradation. they said after lock down they will provide a solution but some one of you...
Jun 07, 2020 by Manoj Kumar
I had issue in my videocon d*h setup box. So I call customer care. They sending engineer on **/**/****. & change setup box & charged *** rupees. But after ** days there was problem in changed set up box. I call the customer care. They sent ...
Aug 23, 2019 by Debashis behera
On **th Of August, I had recharged my Videocon DTH for Rs ***/-, on the same day I observed that Gemini channel is missing, I called the customer care and they informed me that they have recharged for HD services and only Gemini can be viewed i...
Aug 23, 2019 by Hemadri B
my videocon d*h set-up box was not workingon **th aug-****. I complained several time through costumer care.But till date it was not rectify....
Aug 21, 2019 by chandra sekhar sethy