Samsung India Electronics India Private Ltd
- Samsung Galaxy A70 fingerprint sensor and earphone is not working Closed
Saji Thomas filed this complaint against Samsung India Electronics India Private Ltd on Sep 11, 2019
I have purchased Samsung Galaxy a** phone on **th July.in this phone fingerprint sensor and earphone is not working I called customer care number and complained about this issue they suggested to visit service center for the particular issue. I visited service center for the particular issue but the service engineer disassembled my phone without providing any job sheet and said there is liquid damage in charging board and he asked me Rs.**** plus GST. My phone is brand new one how can the service center engineer said this I don't know l have called customer care and I send lots of mail to Samsung CEO office for the particular issue but still now I am not received any solution for this I am mentally disappointed for this issue I have paid Rs.***** for purchase this phone I need refund my money
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Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Samsung India Electronics India Private Ltd
Resolved
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