- Rude behavior and unsolved query Open
I tried to chat with customer service on Amazon. See it in attached file.
For the first time when I contacted them , I explained what my problem is. They just keep on forwarding me from one person to other. After forwarding me to *-* persons. The last person just closed the chat without answering my query. I feel very bad.
I tried to contact them second time. This time I told them that previously I had a chat and they just keep on moving me back and forth and the last person closed the chat without any answer. They said this time it will not happen. Again I explained them my problem.
They again started transferring me from one person to other. Unfortunately the person that closed the conversation last time without answering my question again comes in front of me. When I read his/her name. I said previously you closed the chat without answering me. You can check in the screenshot and then suddenly he/she closed the chat again. What is this?
Are you brand?
Are you Lawyer?
An apology letter from company official
Get service/product replaced or fixed for free
"Thank you so much Voxya I am fully satisfied with your quick service."
I had ordered Adidas boys school shoes from Amazon on *th may,**** and strtd using it from *th June ****. After hardly using it for **days the shoes are torn from bottom..it's not a genuine shoes being delivered. Even the shoes which I received...
Jun 17, 2019 by Ranjeeta Bhauwala
I Purchased a Nokia *.* phone from amazon on **th may ****, this phone started to heat few days after the purchase i contacted amazon on **th may **** regarding this issue they argued on ** day return policy. How will i come to know about a pho...
May 28, 2019 by ayesha hameed
Amazon - Return and refund Closed
I ordered Vivo y** and due to unavailability I cancelled my order but item can't be returned. So they refuse to refund and the item also not come to me....
May 20, 2019 by Sneha
I ordered a Samsung Galaxy Galaxy LED TV ** Inch from Samsung on May *rd **** from Amazon to my Mom's new house as a Mothers day gift. I paid for the express delivery and got the TV delivered on Sunday, May * ****. However, the installation was...
May 11, 2019 by Ratan SidKishore
Amazon - Money not refunded Closed
I made a payment for amazon product (mobile) through paytm application. It shows payment is successful. But Amazon sent a message of payment failed. But my money is deposited and I cross checked with paytm customer care. They clearly said that ...
Apr 17, 2019 by Kishore k