Mi com in
- Rs 5000 Cashback Not Given Closed
SOMNATH DEY filed this complaint against Mi com in on Jul 27, 2021
Grievance Number: *******
Grievance Reg Date: ****-**-** **:**:**
Complainant Name : SOMNATH DEY Complainant Contact No : **********
Mode : By Web Complaint Type : Complaint
State : KARNATAKA Purchase City : Devanahalli
Sector : E-Commerce Category : Online Shopping
Grievance Company : Xiaomi Company Name : Xiaomi
Govt Dept / Regulator :
Product / Service Type: Mobile Sell Xiomi mi ** ultra Order no: ****************
Transaction id: Delivery ID ****************** Date of purchase / transaction: ****-**-**
Mobile Number or Email id registered with company: ********** email id somnath.dey**@gmail.com Complaint No / Ref no.:
Amount Paid: *****
Pincode (Company):
Nature of Complaints : Promissed gift not given
Company Details Xiaomi Technology India Private Limited Building Orchid. Block E,
Embassy Tech Village Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru ******
Grievance Details: I purchase MI ULTRA on **.**.**** for Rs *****/- as there offer Rs ****/- cashback in SBI card cashback, but at the time of purchase,
no cashback was given. I thought it would be issued later, but when they were not issued I reach customer care. They not helping at all since ** days they keep telling me we are seeing the issue now completely misguiding. I request to take major action as this is a serious case firstly, they did a technical mistake when I m keep telling them to issue cashback since day * misguiding the issue. Please take necessary action so that no one can give any fake offer first they registered to complain with no complaint number WOIN************** again today they again register with compliant number WOIN**************. Kindly give full compensation for the harassment done. Finally they closed *rd Complain saying you are not eligible for cashback.
complaint number WOIN************** Closed without any result
compliant number WOIN************** again closed without any result
complaint number WOIN************** finally closed by Mi with following remark
Greetings from Mi India Customer Support. My name is Azhar.
In regards to your complaint against Order Id:****************.
As discussed over the call, Sorry to inform you that the discount is not applicable on the card chosen for payment. Kindly gothrough the link provided below for your reference:
https://www.mi.com/in/service/support/sbimiphones.html
For any further assistance, please feel free to contact us. We will be glad to assist you.
Please stay safe.
Regards,
Azhar.
Mi India Customer Support
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Resolution Demanded:
Refund / Credit for purchase
Mi com in
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