- Room Booking Not Honoured Open
I booked a room, Royal Inn OYO room no ***** in Pondicherry between **th and **th August with payment done online. When I got to the room, property manager said that he wouldn't accept online payments. When I called OYO customer care, twice, I was put on hold saying they would either relocate me to another property or refund the full amount for me to rebook. They purposely played delaying tactics to make me hang up. All this drama went on for almost ** minutes. Fially, fed up, I cancelled the booking only to be given ** percent refund. We found some other customers facing the same issue. OYO rooms and other online forums are swindling customers without proper resolution. This needs to be reported and stopped.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
I book hotel for * days and make online payments. On *st day only I do check out they deduct * days amount and not given me GST invoice after many followups....
Apr 10, 2021 by Datta Dabane
Oyo - Amount not received Closed
I booking oyo hotel,whether conditions so i canceled my booking but amount is not refunded.....
Feb 22, 2021 by KANNAN
Oyo - Refund Closed
I booked a room through oyo and I did the payment also and before check in i received a message that my booking has been cancelled i contacted the hotel they said they don't have my booking and the oyo gave me a refund of Rs.***. Oyo has a very...
Feb 17, 2021 by Deepika Yadav
Dear Sir, i have done a booking on Oyo rooms. I paid INR **** through Phonepe UPI service. Money was deducted and i recieved the msg of this transaction but room booking not done. Then I contacted the customer care and asked them for refund. Bu...
Feb 17, 2021 by RAHUL RAJU YADAV
Oyo - No refund of payment Closed
I prepaid of amount Rs. **** for an oyo hotel utsav at jabalpur. But my amount was debited from my side and no record of that payment was found in the app and even when i called them they said no such transaction has been initiated. But I do h...
Feb 15, 2021 by Menika