Vastrova
- Returned the product but didn't get refund Closed
hasanthi filed this complaint against Vastrova on Dec 09, 2018
I purchased a product from vastrova with order number: VT************ worth Rs.****. I got the product of very low quality, so returned it back. The product got delivered to them successfully.
But regarding refund I made many requests, mailed to them, messaged through messenger multiple times. But the did not reply to any. Before the purchase I read their website thoroughly, it is nowhere mentioned that refund amount will be credited in vastrova account. Later they replied saying that refund will be credited to vastrova account. Now they didn't refund it either to vastrova account or to bank account.
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Resolution Demanded:
Refund / Credit for purchase
Vastrova
Resolved
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Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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