Myntra
- Return Request for Wrong product delivered Open
Sudipa Sahoo filed this complaint against Myntra on Jun 13, 2020
I have received a wrong product from Myntra on **.**.****. I requested for return on the same day and the pickup agent on seeing the product declined to pickup saying its a different product from the one ordered. Ironically, that is why I had requested for the return.
I don't find an alternate way to contact the customer care as they are not available on call and my written complaints are closed everyday demanding for correct details of product even after its provided to them.
I'm providing my details here as well. PFA the billing details of the ordered and the delivered products .
Order id : **********
Actual order : Zebu Women Lime Green Solid Nightdress : Nightdress
Size : M
Cost :Rs. ***.**
(Details on the bill from Myntra attached on outside of package)
Delivered (Wrong) product :
ENAMLNSH******** - Enamor women Maroon Lounge Shorts.
Size : M
Cost : Rs. ***.**
(Details on the bill from seller found inside the package)
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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