- Return of leakage product and refund of amount Open
I have ordered in medlife on Dec * **** and received leakage products. So I have asked for return of the product. Its been ** days from date of delivery and no one has come to pick up the return of the product. Instead am getting SMS that I am not available. Raised multiple complaints via emails to firstname.lastname@example.org and called the customer care multiple times. The customer support team (both call and email) were very impolite and unprofessional behavior. They dint gave proper response and went on just raising the tickets and one sad part is customer wont get any mail regarding the complaint they have raised neither they can get to know the status of it. I am not getting responses to the emails which i have sent to the customer support. Apart from all these they have updated the status in MedlifeApp as "ReturnDelivered", status as "PickUpCompleted" and refund amount to be paid as "*". Am not sure how can they update like this when I still have the products with me and that return never happened. I have escalated via email by sending all the proofs for the points which I mentioned above still no response. I have been waiting in customer support calls and they disconnect after **-** mins after a long wait. They told they have arranged for a call back to me and that also never happened. I lost trust in their services. I want my refund amount and once its done I will never order from medlife again.
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Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Plz issue my refund Medlife refund nhi kaarhi h * month hogyaa.....
Mar 12, 2021 by Avinash goyal
After taking my end request they are calling continuously...
Mar 04, 2021 by Jai Talda
I have made a complain to the company that don't send me Text messages. But they are not resolving the same. They send me promotional messages daily which is very frustrating. ...
Feb 18, 2021 by Mukul Verma
Medlife - MONEY NOT REFUND Closed
This Is Raju Patra , my ORDER ID:OR****-BRA-***A, I have return my medicines near about ** days ago, but still I did'nt get my money back. My bank Details are, Bank Name: INDUSIND BANK ACCOUNT HOLDER: RAJU PATRA ACCOUNT NO.: ************ ...
Jan 20, 2021 by RAJU PATRA
I had ordered a couple of medicines in the *nd week of october and they were returned on **rd October as the i had mistakenly ordered wrong medicines. Medlife collected the medicines on **rd October and till date I have not received a refund ...
Dec 02, 2020 by Venkatsubramanian Lakshmanan