- Return declined due to price tag lost after I handed to pickup agent Closed
Purchased a leather belt of UCB for *** rs from Myntra. Due to size issue, I ordered an exchange and everything was smooth. After * to * days I received the exchange product which was a Louis Philippe belt. I paid an additional **Rs to compensate the excess price. But this product was delivered in bad conditions. The belt was folded and stuffed inside a cardboard box of Myntra. The item seems to have wrinkles in the buckling hole area and I suspect that the item was an old and used one. Also there were no holes in the belt to fit my size. I even ran behind the delivery man to ask him whether he can take it back as the next week I will be out of town. Anyways, I ordered a return and refund. But I received messages that the return is declined as the price tag is missing. I am *** percent sure that the price tag was intact and the product was in the original delivery condition. Now they are returning this product and my communications with the support people are not being dealt properly. I am a person who earns in * digit salary and do not have to fraud. I also knows the return policies. The price tag is lost somewhere during transit by the delivery agent and Myntra is not even communicating with me to understand the issue. They are closing my tickets and not even escalating. They are also rejecting my review on the product. Even though not properly visible, I have a photo of this used item with a part of the tag visible. Either this is a mistake from the pickup agent or a fraud which Myntra is not attending. Anyway Myntra will be reshipping the product and I have decided to question the delivery agent if I also found the tag missing. Please launch an investigation on the same and attend my issue. I will have to move legally if not attended. You can reach me at firstname.lastname@example.org if you want to collect the details. They can verify my credibility and look into the issue as I too agree that there are online fraudsters who use and return products without causes.
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Myntra - Refund not recieved Closed
Its been almost **-** days my order was picked up but not recieved yet. No help from the customer service. * items were returned and * cancelled but not recieved refund yet for all the * items. Total amt was Rs **** (This is the respo...
Jun 30, 2022 by Reeti
I have initiated the return pickup for one of the product on *th May but still the product is with me. They have not initiated the refund also. I have complained multiple times but no resolution from the their end....
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I placed return request for max black shoe order no :******* ************** and it was picked up by delivery agent from xpressbees on ** may at *:** but it shows failed delivery and when I complained the same to myntra , they refused my complai...
Jun 03, 2022 by Della Mariyam sunny
I had ordered * items from Myntra on May ** and May ** and it was about to get delivered May ** and May ** consecutively. Right now Myntra app shows Cancellation Requested and there is no movement in the status. I had raised several issues an...
Jun 02, 2022 by Swadhina Barik
Hi, I have purchased a shoe on **th May with order Id *******-*******-******* and paid Rs ****.On **th May order was delivered which was having one ** size and other shoe of ** size and immediately I have requested for return which they picked ...
May 30, 2022 by Smruti Pragyan Mishra