- Replacement product not delivered Closed
Request of return cancelled for Order # **********
Very disappointed by the service provided by Paytm. When I ordered crocs from paytm first I got email and text saying product is delivered when it was actually not. Finally got product with wrong size. Hence requested replacement. Now I get another email and text saying return cancelled because they sent a person for quality check and the product was damaged. Product is not even used once and is kept as it is with tags and there was no person who attended. Sent email to paytm care with product photo as well informing no one has actually come for checkup still haven't got any response till now. Paytm always provides false updates and their service is so horrible and I feel such companies should not be granted any permit to make business.
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An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
I had ordered for a "Seagate *TB Backup Plus Slim Portable External Hard Drive (Grey)" from Paytm Mall on *th August, **** and it was delivered on **th August, **** as per the promised date. The product ordered was Grey in colour and upon openi...
Aug 15, 2019 by Pranav Wadhwa
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Jul 01, 2019 by Infant Nirmal
I had returned two products to Paytm. One for the replacement and for refund. Both products were of the same brand and two different delivery guy was coming for pick up. But first delivery guy took both the product. When the second one arrived ...
May 26, 2019 by Reetika
I was trying to order a bicycle. But it's not deliverable here (Pin code- ******). I contacted the seller but they told to contact paytm mall....
May 08, 2019 by Abel
I had placed an order (mobile cover) with on **th February with an expected date of delivery *rd March ****. On not receiving the order till *th March, I followed up with Paytm Mall and received a call from them on **th March. They told me that...
Mar 27, 2019 by Kanishka Dhamija