Flipkart
- Replacement of mobile refused Open
K Vasanth sandeep filed this complaint against Flipkart on Sep 16, 2019
I have brought Xiaomi Poco F* mobile from Flipkart on *st Sept and there is an software issue and volumes buttons problem and there are minor scratches on the screen. Then I went to Xiaomi service centre they said there is an issue in my device and they advised me to replace the product as there is time to replace the product I pick the replace option on **th sept, on the next day the Flipkart technician visited and said there is a problem in the mobile and placed to replace the product but at that time he didn't mentioned the scratches on the screen but at the time of replace the delivery person says that there's a scratch and refused to take the product. I complained to the Flipkart service team but they asking * days time every time I try to call them. Till now my problem is not solved. The technicians is asking money to replace the product in Visakhapatnam. As of now **th sept the problem is going on.
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Resolution Demanded:
Refund / Credit for purchase
Flipkart
Resolved
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