Crossbeats
- Replacement not provided Closed
Nishanth Manigopal filed this complaint against Crossbeats on Nov 10, 2022
I bought the orbit Infiniti worth *k two months back. It worked exactly for a week then the display went out. Initially, they refused a replacement, saying I overcharged the watch, which was not the case. After continuous arguments, they agreed to replace it, but said that the product was out of stock and asked me to wait. It's almost two months now. After continuous follow-ups, they said that they could replace it with another watch which is way too lesser in price than the cross beats Infiniti watch. When I disagreed, they stopped responding to the emails. After hundreds of emails, they responded saying that the orbit Infiniti is out of stock and agreed to their replacement. I went through their product list and asked for another watch which is again lesser in price than Infiniti, but had almost the same features of orbit infinity (ignite spectra series with local music storage). They disagreed to send that. Now they stopped responding to my emails.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Crossbeats
Resolved
Frustrated? File a Complaint
Pepperfry
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
Related Complaints
Crossbeats - Refund not processed Closed
I have ordered a watch and i have cancelled the order but its been about * months but havent recieved any refund. I've tried contacting them on whatsapp email call but havent recieved any resolution...
Jan 03, 2023 by Mohit Gautam
Crossbeats - Cancelled the product order but did not get any refund Closed
On *th November **** i ordered one smart watch crossbeats ignite s* max from crossbeats ( Order Id ******). Paid the price **** Rupees via 'Google Pay'. Then on the same day i tried to cancel the order but i could not. So upon delivery on **th ...
Dec 27, 2022 by Ajit Das
Crossbeats - Lost smartwatch from their end no response since 3 months Closed
**th April **** - I order * smartwatches from crossbeats.com **th April **** - One of them doesn't work as advertised, features missing. I contacted customer support, they asked me to send the watch to their service centre in Brigade Towers, ...
Jul 29, 2022 by Soham Aradhye
Crossbeats - Bluetooth connectivity issue Closed
As per their advertisement they said about their orbit watch that it has calling feature ,i ordered . There is calling feature but the watch has frequent bluetooth connectivity issue i am trting to ask for my refund or replacement bit they are ...
May 10, 2021 by Saqib khan
Crossbeats - Warranty and replacement Open
I have purchased a crossbeats ignite s* max on ** August ****. Within a month started facing a problems given bellow I) Initially sensors were working perfectly now they are working some times and stops working sometimes and has started takin...
Oct 10, 2022 by Kishor Dinkar Arote
