- Replacement not given Closed
Posted on: Oct 28, 2018
Complaint filed against: Amazon India
I have purchased an apple iPhone 6 on 10 oct in which charger and earphones were missing and then I called Amazon and they provided me replacement but the replaced phone is having lots of scratches on it and now they are giving refund instead of replacement and saying u have to place a fresh order but the concern is that I have purchased this phone during the sale and I got this phone at discount so now who will bear the extra cost if purchase this phone now.
So either provide fresh replacement or bear the extra cost.
Resolution Demanded: Get service/product replaced or fixed for free
Complaint filed by: Prince bansal