Byjus
- Reimbursement of Fee s for Unsubscription Closed
Manjunath Swamy M B filed this complaint against Byjus on Jun 16, 2022
Dear sir/ Madam
I am Manjunath swamy M B father of Master.Hridhan Skanda. I request you to help in getting the reimbursement of the fees paid towards Byjus Math Classfor my Son Hridhan Skanda M M, studying in grade *, I have paid INR.***** through credit card, with monthly emi of INR.****.** (* different items Principal amount INR.****.**, Interest amount of INR.***.** and GST of IGST at **% is INR.***.** ) up to ** month's it costs me total of INR. *****.**, till today * emi's I have paid to my credit card, Am asking the reimbursement because the listed reason*)Tab which they given is stopped working and it is showing Unsubscribed, *) The classes they are conducting very irregular and Have lot of technical problems, like Tab not working and Connectivity issues, *) No help from the technical team and Customer care team, *) Unable to connect any of the Customer care or Mentor's over the phone,*) We wont get any response for the email request also,*) My son is feeling stressed due to these happenings around him,*)Initially they told all subjects will taken care now only Math's they are teaching that to with lot of issues and INR.***** is not worth.
Kindly help us in coming out of the mental asylum my family is facing and also financial trap in which we fell for the fraudulent education system.
With warm regards
Manjunath Swamy M B
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Byjus
Resolved
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