- Regarding Below expectation Education services from Byjus and required to cancel subscription Open
I have purchased Byju's services for my son, for improvement of his studies. But it is really disappointing to see services are not at par and not at all helping in studies. They are very smart and Initial few days they give very good service to win customer confidence , but later once it is all initial days passed, then they started showing no interest on studies support, no initiative from mentor to groom child , and focus is just business.
So, finally i have requested them to cancel service and refund my amount prorate basis. But this business minded people not replying on mail and just on telephonic call they say its not possible to cancel the service , i must keep paying amount for their no services !!
I am really frustrated and not getting my amount refund from them. And it is not at all helping my son studies.
I sincerely request here administrative team to help me and get rid of byju's to get my amount refund.
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