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Make my trip

 - Refusing Refund Closed

Gaganjeet Singh Reen filed this complaint against Make my trip on Jul 08, 2020

I had booked a round trip ticket from Mumbai to Frankfurt using MMT. My flight operator was gulf air. My return trip however was cancelled due to COVID. MMT is not allowing me to claim a refund for the same even though I'm ready to pay the cancellation fee. They do not even allow me to chat or get in touch with a customer care agent.

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Resolution Demanded:
Refund / Credit for purchase

Make my trip

172 Total Complaints
57 Total
Resolved
33.14% Consumer Satisfaction

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Related Complaints

Make my trip - Refund penalty on non operational flight Closed

For my flight booking which went non operational due to covid pandemic I had raised a full refund request on **th Jan ****. I was promissed I will get full refund if the flights were non operational. However I got only Rs. ***** refund for a bo...

Feb 11, 2021 by Prateek Vinod Chadha

Make my trip - Not refunding my money and falsely marked my trip as completed Closed

Firstly my trip was marked falsely completed and they ensured me to call later. But it’s been months and the customer representative never responds or either misbehaves. She doesn’t reply. They are doing fraud with our hard earned money....

Feb 01, 2021 by Swati Negi

Make my trip - Refund not processed Closed

I made a booking through MMT on *th December **** for my flight on Indigo, booking id - N*************. Later the airline rescheduled the flight to another date, and subsequently, I also made a date change to my booking directly with Indigo as ...

Feb 01, 2021 by NABIL NALAKATH

Make my trip - Money got debited and not refunded Closed

On *nd January we tried to book bus ticket from Bangalore to eluru. During payment process the money got debited from bank but bus ticket is not booked. We tried to reach customer care but it is not connecting. We have done a transac...

Jan 30, 2021 by Lakshman Puvvada

Make my trip - Refund Fraud Closed

I made a Hotel booking with a Gift Card + Credit Card. My booking ID is NH************* for Hotel Miraya. It was auto-canceled by MakeMyTrip. They refunded the amount to MyWallet. After a couple of months, they initiated auto-refund, which mean...

Jan 29, 2021 by Tarshant

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