Hathway Broadband Internet hyderabad
- REFUND Open
K BHARATH KUMAR filed this complaint against Hathway Broadband Internet hyderabad on Feb 24, 2020
I have paid Rs. **** for * months broadband subscription (Account No.**********) on **/**/**** and after making the payment i have been told there is no service available in my area which is very frustrating. I have double checked with the sales team before making the payment and i have been mis-guided that service is available in my area and they took the payment on Gpay. It's been more than ** days i have raised complaint (complaint # ****** & ******) to refund my amount but no one is responding to my calls or emails. Customer service executives are pathetic, they don't have proper phone etiquette. I have called more than dozen times for help but with no resolution. When asked to transfer the call to the Supervisor or Manager, customer service executives simply hung up the call or transfer to IVR which gets disconnected after ** minutes which is awful. This is the worst customer experience i have received in my entire life.
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Resolution Demanded:
Refund / Credit for purchase
Hathway Broadband Internet hyderabad
Resolved
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