Shopclues
- Refund Rejected Closed
Vivek Tayade filed this complaint against Shopclues on Dec 10, 2023
Resolution Demanded:
Refund
The product delivered to me was clearly used and was dirty and stained all over. I got the delivery at *th of December and raised the issue at the same exact day to get it resolved. I emailed the necessary proofs and raised the issue. after *-* days of proof sending and emails. I have been told that the ticket is closed and the reason is "Same Product Is Delivered" Even if that was not my issue in the first place. now I am not getting my refund and the compony is not replying my emails from the last *-* days. I tried talking to a costumer care executive but there is no way to talk to an actual person I could only chat to a chatbot and my emails were never replied.
Are you brand?
Are you Lawyer?
Shopclues
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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