Make My Trip
- Refund refused for no fault of mine Open
Trilochan Saini filed this complaint against Make My Trip on Jul 13, 2018
We had booked a family trip to Europe with Make my trip for travelling on **th June. I was supposed to arrange for my visa with the support of documents from mmt. I applied for my visa at the France embassy in Saudi Arabia with the supporting docs provided by mmt on *st May. My visa was refused saying the proof of the intended stay was not reliable.
I literally begged mmt for around ** days requesting more reliable docs for re-applying for my visa. After getting the revised paper from them, I applied again on **th May. Yet again the visa was refused citing the same reason proof of intended stay not reliable. The time left for the trip was short so I asked for a solution from them. The representative said there would be a minimum cancellation charges and the amount would be refunded so I proceeded with the cancellation. I had paid a sum of Rs ****** for the booking and spent Rs ***** for my visa application.
At this juncture another representative stepped in and took over the communication.
After ** days of repeated requests for the refund, they said they will not refund any amount.
First of all they delayed the provision of the documents for visa application, secondly they told they would refund with minimal cancellation charges and now they simply consumed the entire amount. If they had told they would not refund I could have changed the date of my travel.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Damages for loss and agony
Make My Trip
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Make My Trip - Not refunding the cancelled flight ticket price Closed
Not refunding the cancelled flight ticket price...
Mar 21, 2024 by Deep Kumar
Make My Trip - Deducting excess amount for train ticket Closed
This is to inform you that through your make my trip application i have booked a train ticket for Trivandrum to Coimbatore on **/**/**** and it was charged **** Rs.But after confirming the ticket my destination changed in the ticket as solapur,...
Mar 13, 2024 by Ajith c s
Make My Trip - Mental and financial bearing due to the MMT mismanagement Closed
Background of the incident: We had booked our honeymoon trip to Seychelles through Make My Trip (MMT) from **th Dec’** to **th Dec’**. However, the experience was marred by certain experiences which had mental and financial bearing on...
Mar 04, 2024 by Saurabh Sinha
Make My Trip - BUS CANCELED NOT PROVIDED AC COACH Closed
My BOOKING ID NU*************** REFFERENCE PNR **QEXR*D is this I Booked * seat in AC coch Kalpana travels bus through make my trip from kanpur to jaipur Kalpana travels not provided ac coach providing me non ac coch and not giving me refund...
Feb 18, 2024 by Rajendra Agrahari
Make My Trip - Booking of double ticket in same train and cut double amount Closed
I booked an ticket of rajdhani from Delhi jammu by providing OTP for once they cut double amount and booked double ticket in same ticket when I try to contact them there coustomer care executive make another level scam after he listen my grieva...
Jan 30, 2024 by Deepak sharma