Aurelia Tcns
- Refund received for wrong kurti which I never returned Closed
dibyashree parija filed this complaint against Aurelia Tcns on Jul 07, 2020
I have raised return request for two Kurtis out of four which I have ordered through mail as they don't have any medium on their site to raise return request. I have clearly mentioned the name of the kurtis(as mentioned on order details) which I want to return on the mail. Then received a mail from their side asking for reason of return and I replied the reason to them. Then I received mail that delivery guy will come and pick. And I returned the kurtis as I mentioned on my mail to the delivery guy. But after that I received the refund of **** and *** irrespective of **** and ****. When I approached to Aurelia regarding this then they are denying to their fault. If they have wrongly arranged return request then that is not my fault because I have returned the kurtis as I mentioned on mail and which I want to return. They refunded the money for the kurti which is with me right now. They are clearly cheating.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Aurelia Tcns
Resolved
Frustrated? File a Complaint
Pepperfry
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
Related Complaints
Aurelia Tcns - Refund not received Open
On the *th of June ****, I returned a product to Tcns aurelia which was not fitting me properly. Its been * month now and I have not received any refund so far in my account. Every *-* days I call customer care every time they say the same thin...
Jul 12, 2019 by Parigya Abhishek