- Refund on the ticket Open
I booked a ticket on 20.11.18 through redbus application in phone pe. travel was from Bidar to Mumbai on 11th Nov'18 & bus departure timing from bidar was 8 p.m. through Citizen travels. On 05th Nov'18 I got a message stating that the bus has been cancelled due to bus break down. I contacted phone pe, red bus & bus operator all of them agreed that the bus is cancelled & amount will be refunded within 7 working days. Same message I got repeatedly till 07th Nov'18. So i looked for other convenience.
But on the date of travel i.e. on 11th Nov'18 at around 07 : 42 p.m. I received a message that the bus will be at bidar around 8 : p.m. & asked for reporting time as 7: 45 p.m.
How can they inform on a short period, I was already out of the town by that time by my own convenience.
Same thing I Complained to redbus , phone pe & bus operator no one is responding & nor refunding my amount for the inconvenience caused to me.
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