Policy Bazaar
- REFUND OF UNSUCCESSFUL ORDER Closed
SUNITA filed this complaint against Policy Bazaar on Dec 12, 2019
I happened to take a term insurance from Bajaj Health Booking Id ********* and application no. ********** through policy bazaar * months back. How ever i had trouble filling up the policy form as some of the information required for NRI client was not clear. Even though they promise help in filling the form despite calling them multiple times and various fake promises for a call back from assistance from their end I decided to cancel the policy after a period of ** days.
Now the horror starts. Policy bazaar is insisting that they can not provide a refund unless i complete the application form ; this when their policy terms clearly state that in case the application form is not completed fully within ** days the premium paid will be refunded and policy will be canceled automatically.
Now even after *.* months despite repeated calls complaints the only thing i am getting from them is that 'They are sorry' and the amount will be released immediately.
I have never came across such a pathetic service from an online service provider ever in my life.
They first lose a customer because they do not have the service support to help the customer in the first place and then penalize the customer for their pathetic service throwing away all they're promised at the time of offering policy to wind.
I would advise anyone thinking about opting for a service from them ** times before they do so.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Policy Bazaar
Resolved
Frustrated? File a Complaint
Cleartrip
"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"
NAGA TEJA RAM K
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