Pepperfry
- Refund of product Open
Harigaran s filed this complaint against Pepperfry on May 16, 2020
I had placed on order on May *th on *.**pm and realized by mistakenly I had ordered a wrong furniture do sent an email for correction at *pm and on next day on **th May got a call from executive and they said the correction can be made and instead asked me to reorder and the current order will be cancelled and refunded and I agreed for it and got a confirmation email for order cancellation. But after that I have not received any information from them and they are not responding to emails also, but on May **th got an email that your product ready to dispatch and I had dropped many emails but still no response from them, so I tried contacting hometown (product I had ordered) they said they have cancelled from there end and intimate the same with pepperfry, but refund can be made only from pepperfry, can you check it
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Pepperfry
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Pepperfry - Pepperfry has sent defective and damaged items and is refusing to pick up Closed
I purchased two single beds, one bedside table and one sleepycat mattress from Pepperfry via order ID - *********. Problems with the beds were as follows: The site shows the breadth of the bed as ** inches, it measures less than ** inches...
Aug 09, 2024 by Shilpa
Pepperfry - No attention on my complaint Closed
i purchased a nesting coffee table order no. *********. the table has manufacturing defects and i raised a complaint for the same. the company said that they would send a carpenter but its been * days since the delivery and nobody has come or c...
Jul 19, 2024 by Tina Mitra
Pepperfry - Refund not given Closed
Refund not credited and product taken back its been more than * month...
Feb 19, 2024 by Eshan
Pepperfry - Pepperfry cancelled my order Closed
I ordered a table and a bookshelf on pepperfry on *th Feb, it was to be shipped on **th. Now on **, I got a message that you got a refund. Which I did not ask for. If you cancel your order on pepperfry, they give you only * days for it and char...
Feb 16, 2024 by Amber Vashistha