Make my trip
- REFUND of penalty amount of HOLIDAY PACKAGE from MAKEMYTRIP because of Open
Dipanshu Bansal filed this complaint against Make my trip on Nov 24, 2020
Dear Team,
Booking ID : NL*************
Date of Journey : **th April
From : New Delhi
Destination : Port Blair
Total Package Cost : Rs. *,**,***
Advance amount paid : Rs. **,***
Refunded Amount by Makemytrip because of COVID-** : Rs **,***
Amount deducted as penalty charges : Rs. **,***
The above details are of MakemyTrip Holiday package for which MakeMyTrip has deducted Rs. **,*** as a penalty charges.
Since the trip was cancelled because of COVID, why this penalty was deducted? I am at no fault because of COVID, then why this amount was charged from me ?
Based on the communications with Makemytrip this penalty is for the land part like Hotels, Cabs etc for which they have not provided the splitup to me so that I could have contacted them directly for my refunds.
I need my hard earned money back in my bank account. I am ready for Gift voucher of Rs. **,*** as well.
Regards
Dipanshu Bansal
+**-**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Make my trip
Resolved
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