Airindia
- Refund of money for failed ticket from Airindia Open
CHANDRASEKHAR JSR filed this complaint against Airindia on Nov 16, 2019
We have booked two tickets on **.**.**** (**:** hrs) from Delhi to Hyderabad for journey on **/**/**** (scheduled Dept at **.** hrs) by flight no.AI ***. Though an amount of Rs.*****/- was debited to my Credit Card Account, the ticket was not generated and I did not receive the mail for the same. When we contacted over toll free number **** *** **** on the same date i.e. **.**.**** (**.** hrs), it was informed that send a mail to the Airindia with passenger details while confirming the fact of non-generation of ticket. The details of the passengers are given below.
*. AVINASHCHANDRA VIDYASAGAR, MALE
*. CHANDRASEKHAR J S R, MALE
As per advise of the customer care, we sent a mail on **.**.**** (**:** hrs) with passenger details to thecontactus@airindia.in for providing the tickets. In response, Airindia replied on **.**.**** (**:** hrs) that PNR (Y**GC) created but ticket not generated and advised for refund process through eCommerce@airindia.in . Subsequently, we checked the PNR Number Y**GC on **.**.**** (**:** hrs) through Airindia website however, the error message was displayed (messages enclosed). Hence, in anticipation of non-confirmation of ticket by Airindia, we have booked Rail Tickets through IRCTC for journey on **.**.**** (Bangalore Rajdhani Exp). Later, as per advise, we put a refund request on **.**.**** (**:** hrs) to the eCommerce@airindia.in, however the mail was not delivered even after ** hours. The error messages shown are also attached for reference.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Airindia
Resolved
Frustrated? File a Complaint
Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
Related Complaints
Airindia - Inflight crew misbehaviour Closed
As a young girl I was on the way from Mumbai to New York. AirIndia’s flight bathroom have * latches - one for lock and another for switching to occupied. I accidentally did not lock but the door was closed. I heard some talking outside betwee...
Jun 24, 2023 by Priyanka Radhesham Dhoot
Dear Voxya *. i am Chaudhari Mukesh bhai. I booked flight from Srinagar to Dehradun in Air india on ** September ****. It was connected flight. After reaching Delhi , Air india declared that due to technical reason the further flight from de...
Nov 12, 2021 by mukesh
Airindia - Refund has been given partially Closed
I've booked tickets on **th april **** via Airindia official websites traveling from New Delhi to San Francisco but unfortunately on *th May **** order for US travel ban from india has been executed. So on *th May i've called Airindia Customer ...
Aug 30, 2021 by Gaurav Ganguly
Airindia - Air India Refund amount not processed for more than a year Closed
Case id: ********. I had sent a refund request to ecommerce@airindia.in on **February ******** for the tickets unused due to flight cancellation. I booked through *rd party and *rd party gave me the reference number. I shared this reference num...
May 25, 2021 by Rajiv
Airindia - Refund not received Closed
My refund still not issued I cancelled tickets on January *th ****. But didn't got any refund still date kindly resolve the issue. Mailed ** times to mobilebookings@airindia.in and contactus@airindia.in ** times to delrefunds@airindia.in ...
Apr 24, 2021 by Ravi teja