consumer court consumer Forum

voice of consumers

  • File a Complaint
  • Browse Complaints(current)
  1. Home
  2. Complaints
  3. Refund of money for failed ticket from Airindia
Records save successfully

Airindia

 - Refund of money for failed ticket from Airindia Open

CHANDRASEKHAR JSR filed this complaint against Airindia on Nov 16, 2019

We have booked two tickets on **.**.**** (**:** hrs) from Delhi to Hyderabad for journey on **/**/**** (scheduled Dept at **.** hrs) by flight no.AI ***. Though an amount of Rs.*****/- was debited to my Credit Card Account, the ticket was not generated and I did not receive the mail for the same. When we contacted over toll free number **** *** **** on the same date i.e. **.**.**** (**.** hrs), it was informed that send a mail to the Airindia with passenger details while confirming the fact of non-generation of ticket. The details of the passengers are given below.
*. AVINASHCHANDRA VIDYASAGAR, MALE
*. CHANDRASEKHAR J S R, MALE


As per advise of the customer care, we sent a mail on **.**.**** (**:** hrs) with passenger details to thecontactus@airindia.in for providing the tickets. In response, Airindia replied on **.**.**** (**:** hrs) that PNR (Y**GC) created but ticket not generated and advised for refund process through eCommerce@airindia.in . Subsequently, we checked the PNR Number Y**GC on **.**.**** (**:** hrs) through Airindia website however, the error message was displayed (messages enclosed). Hence, in anticipation of non-confirmation of ticket by Airindia, we have booked Rail Tickets through IRCTC for journey on **.**.**** (Bangalore Rajdhani Exp). Later, as per advise, we put a refund request on **.**.**** (**:** hrs) to the eCommerce@airindia.in, however the mail was not delivered even after ** hours. The error messages shown are also attached for reference.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase

Airindia

42 Total Complaints
17 Total
Resolved
40.48% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Byjus

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Airindia)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Airindia - Refund of flight tickets Closed

I Have Book airindia tickets from combiatore to Mumbai of *st june**** Our Tickets Booking Reference No YT******** we Ha e Booked * tickets But Due to Covid Pandemic All Flights Where By Ur Sides So Pls See to it that u Return Our Money As earl...

Dec 20, 2020 by Priya shah

Airindia - Refund Closed

I am requesting for refund since **th march **** for the journey from Baghdogra to Delhi and back. Regarding refunds : Reference Air India Acknowledgement Ref No. WB-DIXB********* (Name: Mr. VENKATA SURYA NARAYANA KALAGA) and two Case ...

Sep 26, 2020 by K V SURYA NARAYANA

Airindia - Refund of Cancelled Ticket Closed

I and my spouse’s visas were expiring on **th July ****, so I have booked our returning ticket from the UK to India on **th July **** as advised by my employer in the UK using my credit card. Due to COVID-**, the flight had been auto-canc...

Aug 31, 2020 by Anil

Airindia - Air india flight ticket Closed

I booked the ticket for Kolkata from Pune as westbengal government suspended flights airline cancelled the ticket now they are not giving me the refund of the amount when I call the customer service they are disconnecting the call...

Aug 01, 2020 by Zameer kha

Airindia - Ticket cancelled by AirIndia without our confirmation Closed

Me along with my kid was suppose to travel on **th July, but the tickets got cancelled by Air India even without our request, and on top of it Air India did not even had the courtesy to inform us on the next action. Even after paying the money,...

Jul 27, 2020 by Vibitha Vidyanandan

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Bihar
  • |
  • Tripura
  • |
  • Tamil Nadu
  • |
  • Delhi

Consumer Forum :

  • Puducherry
  • |
  • Himachal Pradesh
  • |
  • Telangana
  • |
  • Haryana

Online Complaints :

  • Travel Complaints
  • |
  • Job/Employment Complaints
  • |
  • Mobile/Laptop Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.