Hathway boardband Hyderabad
- Refund of Broadband Open
Mettukadi Vishnu Kumar Reddy filed this complaint against Hathway boardband Hyderabad on Feb 04, 2021
I would like to inform you that few weeks ago(**th January ****) I contacted one of the Hathway agent for a new broadband connection and I also made the payment for *’months package.
Weeks passed and I didn’t get my broadband installation and asked for a refund of my amount.
Agent also agreed to refund my account and from the very next day when I am calling, he is giving me different reasons instead of sending the amount & till now I didn’t receive my amount back and when I am calling, his phone is in switched off status regularly
How could they do like this with the customers. Are the customers looking like idiots to them or else some other? How many people got suffered this issue like me? Suffering alot with that person.
Literally there is no option called cancellation of service in their IVR call settings.
They are completely blaming the people by doing these all.
Kindly, please escalate this issue so that other person will not suffer with this.
Thank you!
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Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Hathway boardband Hyderabad
Resolved
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