- Refund not received Open
I have ordered a book through online on **.**.**** and made payment through IMPS. Immediately I received a mail mentioning the order no.NR-****** and informed therein that the book will be delivered within a week. Since not received after one week, I gave a mail. Replying to the mail. I have received a mail stating that the book is out of stock and they are trying elsewhere. After a week I received a mail stating that the book is not available in any place and the amount remitted by me was auto refunded. But till date I have not received any amount. While trying to contact the phone numbers in given in the website, there is no response. Phone No.**********- Anwar Sha. In another number, **********, the no. is temporarily suspended. Now, I understand that the company is not existing.
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Refund / Credit for purchase
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."